New Office – Finally!

Written on May 11, 2009 by Jeremy

At the beginning of last month I moved into my new office (just right next door, but much bigger). My new office is a corner office and has three windows rather than one, is almost twice the size, and just looks much better. I also get less distractions here as I’m not in a position where everyone in the hall sees me as they walk by. Although I liked random long conversations with neighbors, it didn’t prove to be the most productive (that has since cut down a bit).

Moving was a breeze since it was right next door and my dad came to help me move the desk. The difficulty came when I had to get my internet switched over. I never come to expect much from tech support these days. I’m lucky to get a person I can understand! Anyways, I called to get my Verizon internet switched over and everything went just fine and had a scheduled date to get the new service. The tech came on time and everything got set up properly. My internet was working just fine and was set up with my router.

I come in the next day and of course nothing is working. After 75 minutes with tech support, we got nowhere. They concluded that my router (third party hardware) is faulty…of course. So I ended up ditching the router and went directly to my computer from the modem since I no longer have more than one PC here. Unfortunately my neighbor was using my wireless, so she’s out of luck there.

That wasn’t too bad all considering. Where the real problem came was a week or two later when I called to cancel my internet from my old office. You would think it would be a simple call, right? Me too! Well I call to cancel and tell them to cancel the old service, etc. Well, while I was on hold (I believe they were deactivating the old internet at this point) I got disconnected and didn’t feel like calling back since it should have been taken care of anyways and I didn’t want to go through the entire process of getting an agent and explaining what happened.

A few days later my internet stopped working so I had to make yet another call to tech support. I was told that my internet had been canceled (for the new office rather than the old)! I didn’t think much at the time because I figured they could just re-activate it on the spot. I was wrong…They said they had to order all new service and have a tech guy come out and activate the line, which would put me out of service for a good week or two! Needless to say, I wasted a lot more time on the phone at this point, and was at least told that they would try to rush my service since this was a mistake. LOL, I’ve heard this before.

Anyways, long story short…My internet randomly started working again a day or two later. Now, I am all set and got my new A/C installed so should be all set for the rest of the summer. I will get some pics up once I get this place cleaned up a little bit.

Finally got around to the pics! Notice I’m in the penthouse of the tallest building in the city (7 stories!) – LOL

Update: I ended up getting faster DSL service for cheaper since Verizon canceled my service while I was on a promotion that is no longer available. In the end it all worked out, but I still spend way too much time on the phone with tech support, which I’m sure cost me much more money than if I had the internet and had been working.

Posted in Business

If you enjoyed this post Subscribe to our feed